When does consignor registration/item entry close?
Consignor Registration and Item Entry closes at midnight on August 24, Monday. You may still print tags after that time, but you can no longer enter items or make changes to your account.
Do I need to register/create an account to shop?
No! All of our sales are open to the public with free admission, Thursday through Saturday of sale week. You only need an account to be a consignor or volunteer.
Is there an admission fee to shop at the Polka Dot Alligator Sales?
No. Our sale hours Thursday and Friday 9am-8pm, Saturday 9am-4pm during sale week. All of our sales are OPEN TO THE PUBLIC with no admission or parking fees.
Are there shopping bags available?
Yes. However, we suggest that you bring a large empty tote or laundry basket, as we only have a limited number of reusable shopping bags. Please keep in mind that we reserve the right to inspect bags/baskets/stroller baskets at the Exit door.
Are children allowed at the sale?
It will be an easier shopping experience if you can acquire a sitter, but we realize this not always possible. Children must be kept with you at all times, because we do not provide child care. DO NOT allow children to play with items that are consigned. Please DO NOT allow children to remove the tags!! If tags are removed, the item will not be available for purchase until we research and reunite it with the tag.
Is there a dressing room available?
No, we will not have a try-on area/dressing room. We suggest you bring a measuring tape and a list of your child's measurements.
Can I return an item?
No. ALL SALES ARE FINAL. Once the transaction is completed at the register, the item is marked sold for the consignor. We have volunteer staff who will be happy to help check the items you wish to purchase if it is packaged where you cannot readily inspect. It is YOUR responsibility to check items - all items are on consignment and it is physically impossible for us to find every imperfection, no matter how hard we try - and we do try. Bring measurements and tape measures to the sale to ensure a good fit for clothing.
What if the tag comes off of an item I consigned?
We have a lost and found. We will do our absolute best to match up floating tags and items. However, we cannot guarantee that your tag will be rematched with your item. It is your responsibility to check the lost and found when you pick up your unsold items.
I am a consignor; when do I bring my entered and tagged items to the sale?
Once your items are entered and tagged, you make a check-in appointment through your account. We accept check-ins on Monday and Tuesday of sale week only. Please come in the front of the bldg and check-in is in the lobby area. You will receive your presale shopping pass during check-in. You will receive a 24 Hour email with more information.
Do you accept credit cards or checks?
Cash is always the quickest form of payment. We do not accept personal checks or American Express cards. However, you are welcome to use all other debit or credit cards. There is a small convenience fee to use a credit or debit card.
Will you have vendor set-ups?
Due to different guidlines this year, we will not be offering independant vendor spaces for the Fall 2020 Sale. Contact us via firstname.lastname@example.org for more information!
What kind of hangers do you allow for consigned clothes?
We ask you to use wire hangers because of their durability and they take up less space. Many times you can find free wire hangers from laundries/dry cleaners or friends.
Is there a minimum of items to consign?
Yes. We ask that you have at least 25 items. This way, your selling fees will be covered and you will still receive a check.
Is there a limit of items I can bring?
At this time there is a limit of 150 items you can consign to our sale. Clean out, gather up, and consign with us! Consignors who sell 70+% of their consigned items will be capped in increments up to 500 items. Contact us if you have concerns.
What sizes of clothing is accepted?
We accept boys infant - Young Mens XL (No sizes above Mens XL)
We accept girls infant to girls 14/16 (No Juniors)
We accept all season of Maternity clothing at all sales.
We accept ALL sizes and seasons of MATILDA JANE.
****We are not accepting any Girls Junior sizes or Young Men above size XL for the Fall 2020 Sale!!!!*** We will not accept misses/womens brand clothing, so do not enter or bring these items. ASK BEFORE YOU TAG if you have questions!!!!
May I hand write tags?
No. All tags must be printed through My Consignment Manager so they will have barcodes. If you are having problems entering and printing tags, please ask for assistance.
Can I use regular paper to print tags?
No. Standard weight paper tears and crumples easily, and gets torn off items. Your item will not sell without a tag. All tags must be printed on cardstock.
Why can I only bring clothes for spring and summer to the Spring sale?
We will have a fall sale for you to sell and buy cold weather clothing, costumes, etc.
Must I have clothes on hangers before drop-off?
Yes! We do not have time to hang and/or tag your items at the sale site!
What if pinning a tag is going to create a hole in the item I am consigning?
Please do not make holes in your clothing! Holes are a HUGE disappointment to shoppers, and makes your item flawed. Feel free to pin the tag to the hanging size tag of a garment, pin on a collar/neck of a shirt, put small items in see-through bags and tape tags to bags, etc. Contact us for more info as well if you have this issue with an item. DO NOT USE A TAGGING GUN!!!!
When will I be paid for my consigned items?
We mail checks no later than the Wednesday following sale week. Our goal is to mail checks by Tuesday. Make sure your mailing address is correct through your online account.
Why is my Polka Dot Alligator check only valid for 60 days?
Our bank accounts go into dormant status between sales. All activity must be completed within 60 days. Please cash or deposit your check as soon as possible.
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